Legal
Last updated: 10th July 2026
The contract for a short-term holiday at Lagafater shall be between the owners of Lagafater (referred to as us or we) and the person making the booking and all members of the holiday party (referred to as you, your guests or members of your party) under the following booking conditions.
In this document, the terms ‘us’, ‘we’, ‘our’ refers to Lagafater Enterprises LLP. The terms ‘you’ and ‘your’ refers to any user of this website or to any person staying at or visiting Lagafater property.
Lagafater Enterprises LLP (herein ‘Lagafater’) is a registered limited liability partnership registered in the United Kingdom under registration number OC439351 with its registered address at Tower House, Burley, Craven Arms, Shropshire, SY7 9LN.
For the purposes of this contract, dogs brought to Lagafater by you or by any member of your party will be considered as members of your party.
Scottish law will govern the contract. The contract will be subject to these booking conditions and must be complied with. The person whose name is on the booking form (referred to as the Responsible Person) agrees to take full responsibility for ensuring that all the following Terms and Conditions are adhered to by all members of the party.
The Responsible Person must personally stay at Lagafater throughout the holiday period and be at least twenty-five years old at the time of booking. The names, addresses and ages of all members of the party must be shared with the owners on request.
When you submit a booking via our online reservation system you will be required to demonstrate that you have read and agree to this document, the Privacy Policy and the Internet Access Policy. This will be in the form of a tick-box and constitutes a contract between you and us.
When you make a booking on the Lagafater.co.uk website or by speaking directly with us, the dates you select will be reserved, however, until payment of the full balance has been received by us, the booking will not be considered confirmed.
No entry to Lagafater Lodge will be permitted without prior full, cleared payment.
All quoted prices are exclusive of VAT and any other taxes. These will be added upon completion of the booking process and before any payment is made.
If you request a refund and you have booked directly through the lagafater.co.uk website, we will give you a 100% no-questions-asked refund on all bookings, provided the request is made no fewer than thirty days before the check-in date. After this date, if we can’t re-let the lodge, we can only offer a 25% refund.
Refund requests are not automatic and may take up to seven days to process.
If, for any reason, the booking is cancelled in advance by us due to circumstances beyond our control, such as fire, flood, exceptional weather conditions, war, destruction or any other damage to the property (Force Majeure), we will refund you the full cost of the booking. If the holiday is merely curtailed for any of the above reasons, we will make a pro rata refund. If the holiday is cancelled by us in accordance with government restrictions due to pandemics, epidemics or any other reason, we will do our best to refund the full amount, however each case will be treated as exceptional and therefore we cannot make any guarantees.
These will be the only payments by us. No additional compensation or other costs will be paid by us.
Given the remote nature of the property, access to the property is via a long single-track road that may not be passable year-round due to snow, ice or other inopportune weather conditions. While efforts are made to ensure access is maintained, we do not accept liability for any cancelled onward connections or future journeys due to the condition of the access road. Nor do we accept responsibility for holidays that are cancelled or curtailed due to an inability for guests to vacate the property in advance of your arrival.
The Lodge is let for holiday purposes to which Section 12(2) and Paragraph 8, Schedule 4 of the Housing (Scotland) Bill 1988 shall apply. The booking arrangement confers the right to occupy the Lodge for the agreed period only. You undertake to use the Lodge solely for its purpose of self-catering accommodation and you accept the owners’ right to refuse entry to any person, whether the Responsible Person or guest of the Responsible Person, deemed unsuitable. Causing a nuisance or any other unreasonable behaviour may result in the owners requesting that the Responsible Person and their guests leave Lagafater.
You have right of access to the property from 17:00hrs on the day of arrival. Any earlier arrival must be by prior negotiation with us.
We shall be allowed right of entry to the property at any reasonable time for purposes of inspection and/or urgent repairs.
During your stay you are responsible for the Lodge and are expected to take all reasonable care of its furniture, pictures, ornaments, fittings and other effects in or around the Lodge. You must leave them in the same state of repair and in the same clean and tidy condition as when you found them.
You undertake not to use the Lodge for any dangerous, offensive, noxious, or other unsocial activities that may cause a nuisance to neighbouring properties.
Departure on the final day must be before 10:00hrs unless by prior negotiation with the housekeeper.
Before departure, you undertake to leave the Lodge in a clean and tidy condition including washing all saucepans, crockery and cutlery, emptying the dishwasher and placing all rubbish in the bins provided. We reserve the right to make a charge of any discretionary amount for extra cleaning if the Lodge is not left in a satisfactory condition.
This property is not a good location for raucous celebratory parties, such as “stag” or “hen” nights involving excessive alcohol consumption. We reserve the right to cancel your booking at any time if we suspect this rule has been violated.
The maximum number of persons sleeping at, or merely visiting Lagafater, excluding dogs and children under one year old, must not exceed fifteen. We reserve the right to refuse entry to you and your whole party if this condition is not observed.
You undertake not to smoke, vape or consume any tobacco-based products inside the Lodge, and not to allow any of your guests to do so.
Please report any damage or breakage, however apparently trivial, to the housekeeper. You will not necessarily be charged for this, but we cannot provide a high standard of service for our guests if we are unaware of ongoing minor loss or damage.
Heating — Whilst the fuel cost is included in the rent, this does not mean it is unlimited. The central heating system will be pre-timed for certain periods of the day to keep the house acceptably comfortable in all seasons. You undertake not to tamper with the time switches on any heater without consulting the housekeeper.
Wifi Internet — Lagafater Lodge does have basic satellite-based internet access. Any advertising made on lagafater.co.uk or any other website does not constitute a guarantee of access, speed or any other feature. Usage and restrictions will be according to the Internet Access Policy and you undertake to make sure all members of your party that use the internet have read and understood this Policy.
You and members of your party undertake not to make any derogatory comment about Lagafater on any social media or other website without having first attempted to speak to the owner.
We hope that you will not have any cause to complain, but in the event of a problem, you should contact the housekeeper who will probably be able to help.
All dogs must be added to the booking form. Any dogs which have not been booked in advance may incur discretionary charges.
Dogs are welcome provided you undertake to follow these rules:
As far as the law allows, Lagafater, its employees and representatives shall not be liable to you or your party for loss, damage or injury to you or any of your party or your/their property, including vehicles, as a consequence of this agreement or the occupancy following thereupon.
You indemnify Lagafater against loss, damage or injury sustained to the property or any persons as a result of any breach to these conditions or arising from the fault of you or any member of your party.
The Lagafater Estate, including the woods and moors, are not guaranteed risk free by us, and therefore we will not be liable for any damage to your property or injury to the person sustained whilst enjoying them, including the use of any apparently man-made structures, such as log or chain bridges across streams or ditches.
The owner accepts no liability for any damage to property, injury or death sustained by you or any member of your party whilst jumping, diving, or swimming in the rivers, streams and natural pools on Lagafater land.
The owners accept no liability whatsoever for you or any member of your party legally or illegally bringing and storing shotguns or any other firearms on the premises.
The owners accept no liability whatsoever for any illegal activity by you or any of your party whilst on the premises. This includes the worrying of sheep by dogs brought on to the premises by you or any member of your party.
We try and make sure that the www.lagafater.co.uk website, and any other website on which the property is listed, is as accurate as possible, but any claims made on the website cannot be guaranteed. Nor do the descriptions form any sort of contract. Whilst every effort is made to ensure accuracy of property descriptions and images, the facilities and services may alter. We reserve the right to alter and improve the services without notice.
If you wish to contact us for any reason please email or use the contact us page here. If you wish to write, the owner's address is Nic Spicer, Tower House, Burley, Craven Arms, Shropshire, SY7 9LN.
Last updated: 12th September 2023
Lagafater takes your privacy very seriously and we make sure never to share your data with third parties without your explicit informed consent. This document represents a contract between Lagafater Enterprises LLP and you, the visitor.
In this document, the terms ‘us’, ‘we’, ‘our’ refers to Lagafater Enterprises LLP. The terms ‘you’ and ‘your’ refers to any user of this website or to any person staying at or visiting Lagafater property.
Lagafater Enterprises LLP (herein ‘Lagafater’) is a registered limited liability partnership registered in the United Kingdom under registration number OC439351 with its registered address at Tower House, Burley, Craven Arms, Shropshire, SY7 9LN. We do not have a dedicated data protection officer.
This privacy notice takes effect from July 2023. It applies to Personal Data collected by whatever means including without limit through our websites. It sets out information about how we collect Personal Data, the categories of Personal Data we collect, the purpose for which we process Personal Data, the legal basis for this processing, our legitimate interests in processing, how we share Personal Data and the rights of Data Subjects whose Personal Data we process.
This document may be updated from time to time, so please check this page for the latest version each time you provide Personal Data to us.
We may collect personal data in the following ways:
When the provision of Personal Data is a statutory requirement or a requirement necessary to enter into a contract:
If you are aged over 16 years and are a guest in our accommodation, you are required by law to provide us with your full name and nationality upon arrival.
If you are not a Commonwealth citizen, British protected person nor a citizen of the Republic of Ireland you are additionally required by law, on arrival, to provide us with the number and place of issue of your passport (or other document establishing your identity and nationality) and, before you leave, your next destination and if known, your full address there.
We collect Personal Data for the following purposes:
We will only use your Personal Data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the contact information at the end of this document.
We only process Personal Data where we have a lawful basis for doing so.
In some cases we will be required to process your Personal Data in order to comply with a legal obligation (for example under companies legislation, taxation legislation, data protection laws and under the Immigration (Hotel Records) Order 1972). Where this applies, we rely upon compliance with a legal obligation as one of the legal bases for processing your Personal Data. If it is necessary for us to process your Personal Data in order to comply with a contract between us, performance of the contract will be one of the legal bases for processing your Personal Data.
We process email addresses for the purposes of sending electronic marketing communications on the basis of consent where consent has been requested and obtained.
By using our website you consent to the setting of the cookies referred to later in this Privacy Notice. We may request your consent to other forms of processing, such as the inclusion of Photographic Data on our website or in our marketing collateral, and where we do, consent is the legal basis for the processing covered by the consent. Where we are processing your Personal Data on the basis of consent, you can withdraw your consent at any time and if you do so we will cease processing your Personal Data unless there is another lawful basis for us to do so.
Where we are not relying upon consent, we process your Personal Data on the basis of our legitimate interest (in addition to any other legal bases which are available to us). Our legitimate interests in each case will depend upon the purpose of the processing, and may be any of those listed in the Purposes of Processing section of this document.
We will never delete Personal Data where we have a legal obligation to retain it. Subject to this, we will store Personal Data for the periods set out below:
Transfers of Personal Data to countries outside of the EEA are made on the following bases:
Contact Data, Marketing Preference Data, Payment Data and Online Data may be shared with:
All Data collected for any reason may be shared with:
You have the right to:
Like many websites, our website uses cookies, small text files that are placed on your computer to gather information about you and how you use our website.
Some cookies on this site are strictly necessary, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this, you can change the cookie settings within your browser, we won’t set these cookies but some nice features of the site may be unavailable.
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know.
Our websites may contain links to other websites of interest. However, once you have used one of these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the privacy notice applicable to the website in question.
If you have any questions about our processing of Personal Data or would like to exercise one of your legal rights, please contact Lagafater using or by using the details that can be found in the contact page of this website.
Last updated: 12th September 2023
In this document, the terms ‘us’, ‘we’, ‘our’ refers to Lagafater Enterprises LLP. The terms ‘you’ and ‘your’ refers to any user of this website or to any person staying at or visiting Lagafater property.
Lagafater Enterprises LLP (herein ‘Lagafater’) is a registered limited liability partnership registered in the United Kingdom under registration number OC439351 with its registered address at Tower House, Burley, Craven Arms, Shropshire, SY7 9LN.
This agreement sets out the terms and conditions on which wireless internet access (“the Service”) is provided to you, a guest at Lagafater Lodge, inclusive of any parent or partner companies (“us”) in consideration for your custom, your agreement to these terms and conditions and your agreement to allow us to send to you by e-mail our promotional and marketing material.
We do not recommend in particular the use of any websites (or other internet related services) (“Internet Services”) and your use of Internet Services is carried out entirely at your own risk.
We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.
We have no responsibility for, or control over, the information you transmit or receive via the Service.
Save for the purposes of network diagnostics we do not examine the specific use to which each user uses the Service or the nature of the information they send or receive, however we do monitor bandwidth usage in aggregate. We have a limited monthly data cap, and we reserve the discretionary right to withdraw access to the Service if we feel that fair use of the data cap has been exceeded.
We do not guarantee:
Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service, we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.
We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the Service.
You must not use the Service to access Internet Services, or send or receive e-mails, which:
Music, video, pictures, text and other content on the internet are copyright works and you should not download, alter, e-mail or otherwise use such content unless certain that the owner of such works has authorised its use by you.
We may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of this agreement.
We recommend that you do not use the Service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.
The Service is intended for consumer use only.
You must not use the Service to engage in any activity which constitutes or is capable of constituting a criminal offence, either in the United Kingdom or in any state throughout the world.
You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.
You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address. This is in accordance with our Privacy Policy.
You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have and are entitled to provide by law, to law enforcement authorities or rights-holders.
You agree to compensate us fully for any claims or legal action made or threatened against us by someone else because you have used the Service in breach of these terms and conditions.
Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if you are injured or die as a result of our negligence, we have no responsibility (to the extent permitted by law) to compensate you (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use, business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from or in connection with use of the Service or inability to use or access the Service or a failure, suspension or withdrawal of all or part of the Service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage.
We agree that this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.
This agreement is governed by the law of Scotland and is subject to the non-exclusive jurisdiction of the Scottish courts.
By using the Service you are confirming that you accept the terms and conditions as the basis of your use of the wireless internet access provided.
If you wish to contact us for any reason please email or use the contact us page here. If you wish to write, the owner’s address is Nic Spicer, Tower House, Burley, Craven Arms, Shropshire, SY7 9LN.