TERMS AND CONDITIONS

The contract for a short-term holiday at Lagafater shall be between the owners of Lagafater, (referred to as us or we) and the person making the booking and all members of the holiday party (referred to as you, your guests or members of your party) under the following booking conditions.

For the purposes of this contract, dogs brought to Lagafater by you or by any member of your party will be considered as members of your party.

Scottish law will govern the contract. The contract will be subject to these booking conditions and must be complied with. The person whose name is on the booking form (referred to as the responsible person) agrees to take full responsibility for ensuring that all the following Terms and Conditions are adhered to by all members of the party.

The Responsible Person must personally stay at Lagafater throughout the holiday period and be at least 30 (thirty) years old at the time of booking. The names, addresses and ages of all members of the party must be shared with the owners on request.

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the address you provide. This does not form a contract between us. A contract shall only exist when your booking is subsequently confirmed by post or email.

PAYMENT

Bookings are confirmed upon receipt of the booking form and the deposit of 35% (thirty five per cent) of the total cost of your stay. The balance of the rent will fall due for payment 42 (forty two) days before your arrival. You will be notified by email when the balance is due. If the booking is made within 42 (forty two) days of the start date then full payment will be due immediately. No entry to Lagafater Lodge will be permitted without prior full, cleared payment. Once the deposit has been paid and processed you will receive the confirmed booking and will be liable to pay the full rental cost even if you subsequently cancel.

CANCELLATION

We reserve the right to cancel a booking when payment has not been received less than 42 (forty two) days before the commencement date, in which case the deposit is forfeited.

Cancellations should be notified to us by email as soon as possible. If it proves possible to re- let the Lodge we will refund you the sum we obtain, which might be less than you paid, after

subtracting an administration charge of £50 (fifty pounds sterling). If we are unable to re-let, you will remain liable for the full rent.

Whilst not compulsory, we strongly recommend that you consider buying cancellation insurance.

CIRCUMSTANCES BEYOND THE OWNER’S CONTROL (FORCE MAJEURE)

If, for any reason, the booking is cancelled in advance by us due to circumstances beyond our control, such as fire, flood, exceptional weather conditions, epidemics, destruction or other damage to the property (Force Majeure), we will refund you the full cost of the booking. If the holiday is merely curtailed for any of the above reasons, we will make a pro rata refund.

These will be the only payments by the owners. No additional compensation or other costs will be paid by us.

CELEBRATORY PARTIES

You agree not to hold celebratory parties, such as “stag or hen” nights when excessive alcohol consumption is likely.

LIABILITY

As far as the law allows, Lagafater, its employees and representatives shall not be liable to you or your party for loss, damage or injury to you or any of your party or your/their property, including vehicles, as a consequence of this agreement or the occupancy following thereupon.

You indemnify Lagafater against loss, damage or injury sustained to the property or any persons as a result of any breach to these conditions or arising from the fault of you or any member of your party.

The Lagafater Estate, including the woods and moors are not guaranteed risk free by us, and therefore we will not be liable for any damage to your property or injury to the person sustained whilst enjoying them, including the use of any apparently man-made structures, such as log or chain bridges across streams or ditches.

The owner accepts no liability for any damage to property, injury or death sustained by you or any member of your party whilst jumping, diving, or swimming in the River Luce on Lagafater land.

The owners accept no liability whatsoever for you or any member of your party legally or illegally bringing and storing shotguns or any other firearms on the premises.

The owners accept no liability whatsoever for any illegal activity by you or any of your party whilst on the premises. This includes the worrying of sheep by dogs brought on to the premises by you or any member of your party.

RIGHT OF ENTRY

We shall be allowed right of entry to the property at any reasonable time for purposes of inspection and/or urgent repairs.

DETAILS OF ACCURACY

The website is as accurate as possible, but cannot be warranted. Nor do the descriptions form any sort of contract. Whilst every effort is made to ensure accuracy of property descriptions and images, the facilities and services may alter. We reserve the right to alter and improve the services without notice.

TERMS OF USE

You have right of access to the property from 16.00hrs on the day of arrival. Any earlier arrival must be by prior negotiation with the housekeeper.

Departure on the final day must be before 10.00hrs unless by prior negotiation with the housekeeper.

Before departure you undertake to leave the Lodge in a clean and tidy condition including washing all saucepans, crockery and cutlery, emptying the dishwasher and placing all rubbish in the bins provided. We reserve the right to make a charge of £35 (thirty five) for extra cleaning if the Lodge is not left in a satisfactory condition.

The Lodge is let for holiday purposes to which Section 12(2) and Paragraph 8, Schedule 4 of the Housing (Scotland) Bill 1988 shall apply. The booking arrangement confers the right to occupy the Lodge for the agreed period only. You undertake to use the Lodge solely for its purpose of self-catering accommodation and you accept the ownersright to refuse entry to any person, whether the Responsible Person or guest of the Responsible Person, deemed unsuitable. Causing a nuisance or any other unreasonable behaviour may result in the owners requesting that the Responsible Person and their guests leave Lagafater.

SIZE OF PARTY

The maximum number of persons sleeping at, or merely visiting Lagafater, excluding children under 1 (one), must not exceed 16 (sixteen) without the owner’s permission. We reserve the

right to refuse entry if this condition is not observed. By prior arrangement, an extra charge may be made if the maximum number in the party is to exceed 16.

CARE OF THE PROPERTY

During your stay you are responsible for the Lodge and are expected to take all reasonable care of its furniture, pictures, ornaments, fittings and other effects in or around the Lodge. You must leave them in the same state of repair and in the same clean and tidy condition as when you found them.

You undertake not to use the Lodge for any dangerous, offensive, noxious, or other unsocial activities that may cause a nuisance to neighbouring properties.

NO SMOKING
You undertake not to smoke inside the Lodge, and not to allow any of your guests to do so.

DAMAGE

Please report any damage or breakage, however apparently trivial to the housekeeper. You will not necessarily be charged for this, but we cannot provide a high standard of service for our guests if we are unaware of ongoing minor loss or damage.

You undertake to lodge a deposit of £200 (two hundred), payable when the balance of the rental falls due which will be used, in part or in full, to pay for any significant repairs necessary after your stay. If no damage to the Lodge is found, the deposit will be repaid. In case of dispute, the damage will be photographed before and after repair.

DOG RULES

All dogs must be added to the booking form and will be charged for. Any dogs which have not been booked in advance will incur charges from the damage deposit.

You undertake not to allow dogs upstairs under any circumstances.
You undertake not to allow dogs on soft furnishings, i.e. sofas and arm chairs. You undertake not to leave any dogs unattended in the Lodge.

You and your guests undertake to dry your dogs in the boot room before allowing them to wander the house.

You agree that dogs do not spend the night in either the drawing room or the dining room. If the boot room is used for dogs overnight, the door guards provided must be put in place to prevent scratching. We encourage dogs to sleep in the car in which they feel comfortable.

You agree to remove any dog dirt from the immediate vicinity of the Lodge and place in bins provided.

You agree to keep all dogs under close control when walking amongst sheep on the moor, and will not be offended if asked to put them on a lead.

Any dog damage, including scratched doors will be charged for from the damage deposit money. Photographs before and after will be provided if necessary.

HEATING

Whilst the fuel cost is included in the rent, this does not mean it is unlimited.The central heating system will be pretimed for certain periods of the day to keep the house acceptably comfortable in all seasons. You undertake not to tamper with the time switches on any heater without consulting the housekeeper.

WI-FI INTERNET

Whilst Lagafater Lodge does not have permanent dedicated internet, the housekeeper’s cottage nearby does have a limited satellite broadband connection. Whilst guests are very much encouraged not to need wi-fi, for urgent need and for a connection fee of £20, a service in the Lodge can be provided. Please note that there is no guarantee of fast upload or download speeds for this service. 

COMPLAINTS

You and members of your party undertake not to make any derogatory comment about Lagafater on any social media site without having first attempted to speak to the owner.

We hope that you will not have any cause to complain, but in the event of a problem, you should contact the housekeeper who will probably be able to help.

The owner’s telephone number, for problems unable to be solved on site, is 01584 861692. If you wish to write, the owner is: Nic Spicer, Tower House, Burley, Craven Arms, SY7 9LN.